About the positionThe Scots College is an innovative and creative teaching and learning environment for boys T-12. We pride ourselves on our quest for excellence, our faith and tradition and a culture of leadership through teams for both our students and staff. We are seeking an exceptional ICT Service Desk Specialist to join our progressive, fun and supportive ICT Department. This is a permanent full-time position commencing as soon as possible.The ICT Service Desk Specialist provides day to day ICT customer support within the ICT Service Centre team. The role will focus on front line ICT Customer support on multiple campuses around the school as well as working on longer term goals of providing a higher level of service through proactive work.Essential Selection Criteria:Understanding of Apple OS X software and Apple software such as iLife and iWorksDemonstrated commitment to the development of ‘best practice’ strategies in all aspects of College ICT operationsProfessional and personal integrityBeing flexible and open mindedBeing proactive and innovativeEffective interpersonal communication skillsDemonstrated capacity to operate as a team playerAbility to lift 20KGDesired Selection Criteria: Understanding of Windows operating system and softwareUnderstanding of Linux/Unix operating systemsUnderstanding of Printers and how to replace toners/remove paper jamsUnderstanding of basic wireless and wired networkingExperience in dealing with staff/students/parents on ICT mattersTechnical Selection Criteria:Capacity to work with and manage Apple Laptops and iPadsCapacity to work with troubleshooting Projector/AV issuesCapacity to troubleshoot wireless issues with laptops.Capacity and experience with basic computing hardware and software.The College offers outstanding opportunities for professional development, a supportive work environment and new experiences.The College has a strong Christian mission and provides a dynamic educational experience, inspiring our Scots boys to become fine young men of integrity and principle who support each other in their quest for excellence. Strong and positive values are integral to our College and we aim to build a culture of respect in our community towards God, others, self and our environment by aligning our policies and practices with Christian principles.Candidates must demonstrate a positive support for the Christian values of a Presbyterian GPS School.Pre-employment checksSuccessful candidates must have a current NSW Working with Children Clearance. Information on obtaining a Working with Children Clearance Number can be found at https://www.ocg.nsw.gov.au/child-safe-organisations/working-with-children-checkHow to applyTo learn more about this position, and to apply, please visit our website: https://www.tsc.nsw.edu.au/careers-at-scots/Please register your interest as soon as possible.The Scots College reserves the right not to proceed with any appointment.Role Description - ICT Service Desk Specialist AUDBellevue Hill2023